COMPLIANCE WITH ANTI-MONEY LAUNDERING AND COUNTER-TERRORIST FINANCING REGULATIONS

  • As an entity, we are subject to laws preventing money laundering and terrorist financing, and it is our responsibility to exercise due diligence with our customers.
  • The data provided by users to fulfil our due diligence obligations is managed following our Privacy Policy.
  • Players should be aware that the information they provide will be used to fulfil our due diligence obligations, which include conducting public searches and checks to verify the provided details.
  • During our due diligence process, players might be allowed to continue operating their accounts. However, no withdrawals will be permitted until our verification procedures have been successfully completed.
  • If we can't fulfil our due diligence obligations due to missing or unverified information from the player, all activities on the account will be halted, and the account may be blocked and/or closed. In such instances, we will return any Deposited Funds available in the account at the time of blocking and/or closure, unless our legal obligations require us to delay or withhold some or all of the player's funds.
  • We retain the right to request additional information or documentation to fulfil our due diligence obligations. Any request for information/documentation should not be considered as the final request in this matter.
  • If we determine or suspect that the information provided by the player is significantly incorrect, we have the right to cancel the registration and take any other necessary actions as per law. We will not distribute any winnings under these circumstances.

KYC Policy

The company's policy is to inhibit and actively counteract money laundering and any activities that enable money laundering or the financing of terrorist or illicit actions. The company endeavors to adhere to all pertinent regulations under the legal frameworks of European Union member jurisdictions in which the company operates. This is in line with the European Parliament and Council's directive on preventing the use of the financial system for money laundering or terrorist financing purposes and the upcoming Fourth Money Laundering Directive.

As per license stipulations, the company is obligated to put into place adequate provisions to prevent its systems from being used for money laundering, terrorist financing, or other illicit activities.

Player Identification Process

The process of identification involves the gathering of a variety of personal details about the player. All players are required to register on the site by providing the following details:

  • Full Name
  • Gender
  • Date of birth
  • Complete address
  • Country of residence
  • Email address
  • Phone number

During the registration process, players also confirm that: 

  • They are 18 years or older;
  • They are playing for themselves and with their own money;
  • This is their first registration on GambleVerse;
  • They have not self-excluded from any gambling website in the past 12 months;
  • They have read and accept the Terms & Conditions and Privacy Policy;
  • They declare that all information provided by them to GambleVerse is correct and can be verified and they understand that providing any form of incorrect information will void all winnings of their plays on GambleVerse;
  • They are aware and acknowledge that GambleVerse sets certain limitations to the maximum prizes that can be won per day/week/month and/or can be withdrawn per day/week/month.

KYC (Know Your Customer) Procedure

KYC checks are enforced as an anti-fraud measure once a player has deposited €2,000. Players will be prompted to verify their account once they have reached the €2,000 threshold or wish to withdraw funds from their account. The account verification procedure encompasses three verification elements: ID verification, address proof & payment proof.

The duration for the verification process can vary due to circumstances, but it should be completed within two (2) business days. Players will be notified about the reasons for any delay if the process exceeds ten (10) business days.

Approved Age & Identity Documents:

  • Passport (full image of the photo page)
  • National ID Card (full image of both sides)
  • Driving License (full image of both sides)
  • Birth Certificate (Full image of the entire certificate, provided it's in your current name. If you have changed your name, we would also need proof of this by also submitting a photo of your Marriage/Divorce or Deed Poll certificate)

Ensure that the document isn't expired, the photo is clear with all details legible, and all four corners of the document are visible.

Approved Address Documents:

An image of a utility bill (gas, electricity, landline bill) or bank statement clearly displaying your full name, address, and issue date dated within the last 3 months.

Other options include:

  • Local authority tax bill/council tax bill (current year)
  • Tax bill (current year)
  • Residency certificate issued by a local government authority
  • Online bills must be in PDF format
  • All 4 corners of the document must be visible

Additional Verification Documents:

  • Debit/Credit Card
  • A photo of the credit card used for your deposit (both sides are required)
  • For security reasons, only the first 6 and last 4 digits of the card must be visible (on both front and back side). You should cover up the CVV code (usually found on the back of the card). Do not edit the photo, you can cover the digits using an object.
  • The card should not be expired, should be signed on the back, and all corners should be visible.
  • Bank Details
  • Screenshot/PDF of a bank statement from your online bank (an account that you've used for deposits/withdrawals at GambleVerse
  • We need to see your name, account number, bank logo, IBAN, and BIC/SWIFT, all in one image
  • (If you have deposited via RAPID TRANSFER, we need to see a transaction to GambleVerse)
  • If you use a paper copy, it needs to have a stamp and a signature from your bank.
  • E-Wallet Details
  • Account holder's name
  • Account holder's email address (matching the method you registered with)

Players are given a 30-day window to complete their KYC check once their total deposits exceed €2,000 or once a request has been sent to them.

The time required for the verification process to be completed may vary due to circumstances, but it should be finalized within two (2) business days. Players will be informed about the reasons for any delay if the time for the process extends beyond ten (10) business days.